Why do you take payment before home survey?

We take full payment before booking a home survey to maintain maximum availability of surveyors for our customers. 

We have a "no quibble" refund policy - if after the home survey you no longer wish to proceed with the installation of a charger, we will issue an immediate, full refund, no questions asked. These are processed by us straight away. 

If you have any questions about the viability of an installation, please feel free to contact us. Home surveys are the best way of ensuring we capture all of the correct information to enable you to make the best decision for you and your property.