Product advice

Home EV chargers are AC and as most UK homes have single phase electricity supply they are limited to charge a car at a maximum of 7.4kW - or more simply, overnight - ready for you in the morning. Portable chargers are AC and charge at a maximum of 2...

Yes! You’ll need the landlord’s permission, but if you rent a house or a flat you can get up to £350 off the cost of the charger through a Government OZEV grant. 

Understanding the charging tariffs for your Cord wall-mounted charger is essential for managing your charging costs effectively. This guide provides information about different tariff options and how they impact your billing. Remember for detailed information...

Dynamic load balancing is like the brainy sidekick of EV charging! It's a smart way to make sure your EV gets the juiciest charge while keeping your home electrical grid happy and steady - removing the risk of "tripping".    Here's how it...

Yes! You can still authorise a charging session without an internet connection by using the supplied RFID card. However, you will not be able to use the Monta App or its features without an internet connection. 

Your Cord EV charger is smart! It knows when your vehicle doesn't need any more juice, so it will stop charging automatically. 
Keep an eye on the charger's light. When charging is complete, the charger will show a sold green light.   ...

Some electric vehicles come with their own unique charging settings that can influence how the charging process goes.  Make sure to double-check your vehicle's charging settings. Sometimes, it might need to be in park and locked during charging...

No, the charger cannot display the battery level of your vehicle. However, the Monta App supplied with the Cord charger can display your cars current battery level.  

Please view our quick start guide here  

To use a Cord charger with the Intelligent Octopus Go tariff you will need a compatible vehicle - you can check this on the Octopus energy website...

Yes, we sell a Cord Zero untethered EV charger - you can find out more here.

Don't worry - nobody can use your EV charger unless you want them to!  During Installation, our installer partners will connect your charger to the Monta App on your phone. Once this is done, you will become the owner of the charger and must grant...