Cord charger quick start guide

Recently got a Cord charger installed? Congratulations! This guide provides a brief overview on how to get yourself going. 

Quick start setup: 

1.      Download the Monta App from Google Play or Apple Store. 

2.      Open the Monta App.

3.      Create Monta Account: Use your phone number or social logins (Apple/Google/Microsoft).

4.      Final Steps: Follow the last few steps on the Monta app to complete the integration.

Charging operation and configuration

There are three ways to charge your car. 

1. Charge using Monta app

• Plug the charging gun into the EV charge point.
• Ensure the charging gun is connected correctly and tightly.
• When connected correctly, the charge point’s LED indicator will flash green, indicating it is ready for charging.
• Start the charging session through the Monta app by selecting "charge now".
• When the charging session has started, the LED indicator will show a pulsing green pattern.

2. Charge using RFID card

An RFID card is provided in the box with the product. This negates the need to activate charging from the app.

• Register the 8-digit alphanumeric code on the RFID card to the Monta Charge key setting.
• Once registered as Monta Charge Key, the RFID card can be used to authorize a charging session even when the device is offline.
• Plug the charging gun into the EV charge point and vehicle.
• Ensure the charging gun is connected correctly and tightly.
• When connected correctly, the charge point’s LED indicator will flash green, indicating it is ready for charging.
• Hold the RFID card to the front of the charge point for 3 to 5 seconds. Once it is read, the charger will flash yellow.
• When the charging session has started, the LED indicator will show a pulsing green pattern.
• For help registering the RFID card, please see see here.

3. Plug and charge mode

• This is the simplest way to charge your car - once set up, all you need to do is plug the car in and go. 
• To set this up - watch our video, or follow these steps: 
• From the Monta app, select "chargers" -> "Home Charger" -> "Settings"
• Select "Access settings" -> "Private". 
• Enable "Allow charging in peak hours". 
• Disable "Enable SmartCharge"
• Enable "Enable AutoStart"
• Click "Save changes"
• Plug the gun into the car socket and lock the car.
• The car will start charging.
• To stop the charge, unlock the car or stop the charging from the car’s screen.
• Unplug the charger plug when the car is no longer charging.

What do the charger lights mean when using Monta app or plug and charge mode?
 

• A green indicator flashing slowly for 1 second at 3-second intervals indicates the charger is ready to use.
• Plug the charging connector into your EV’s charging socket.
• A green indicator flashing for 200ms at 1-second intervals indicates the charging connector is plugged in.
• A green indicator pulsing at 1-second intervals indicates the charging is in progress.
• Solid green light indicates the EV is fully charged.
• Unplug the charging connector. Return to standby mode after the charging has finished.

What do the charger lights mean when using RFID card activation?

• A green indicator flashing for 200ms at 1-second intervals indicates the charging connector is plugged in.
• To begin or end the charging process, place the RFID card in the designated reading area.
• A yellow indicator flashing at 100-ms intervals indicates the RFID card is successfully read.

I need help or would like further advice

Relax, we're here to help. Please visit our help & advice section and we'll guide you to get the most out of your Cord charger.