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This guide explains how to connect Cord EV chargers to 4G mode. Please note that Wi-Fi should be used by default and 4G should only be enabled in instances of poor Wi-Fi connectivity.
Watch our video below, or read our step-by-step guide
Connecting to 4G - step by step guide
Step 1 - connect to charger's local Wi-Fi network
- Switch your smartphone or tablet to airplane mode.
- Reboot the power of the charger and ensure the status light is flashing green. This indicates that the network is ready to connect.
- Please note that the network configuration setting is only accessible 15 minutes after the power reboot.
- Switch your smartphone Wi-Fi on and connect to the chargers’ network. Its network name will begin with ‘SN100…’, this will match the charger’s serial number which can be found on the side of the charger.
- If asked for a password enter ‘admin123’ and connect.
- Some phones might ask you at this point if you would like to auto-switch to the best network. Please reject this prompt.
Step 2 - connect to charger backend
- Once connected to the network, open your phones browser, enter 192.168.4.1 into the URL bar and press enter. This will take you to the charger configuration page.
- When asked, Input the 4-digit network pin. The network pin can be found on the cover of the charge point or on the user manual.
- Tap ‘login’
- If the webpage is not accessible, please reboot the charger’s power.
Step 3 - enable network mode
- Tap on ‘charger setup’.
- Tap ‘switch charging mode’.
- Select ‘Network mode’
- Tap ‘confirm’.
- The charger may reboot at this point. If it does, repeat steps 1 & 2.
Step 4 - enable 4G connection
- Tap ‘Network Setup’
- Select 4G.
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The 4G network information will auto-populate. If not, enter ‘eseye1’ as the APN.
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Tap ‘confirm’.
Step 5 - verify 4G connection
- Verify that the ‘Server Status’ is connected and Network status is online.