Cord Power Technologies

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Frequently asked questions

Cord charger quick start guide

Please view our quick start guide here

How does the £500 EV charger grant work with Cord EV installation?

It’s simple. Get an instant quote from us (it already shows the grant deduction). Apply on the official...

Do I need landlord permission for the EV chargepoint grant?

Yes, permission is required. Flat owners need approval from the freeholder or managing agent, while ...

How much money can I get from the EV charger grant for flats and renters?

The grant covers up to 75% of the cost of buying and installing a home EV charger socket, with a maximum...

How long does it take for the Government to approve my grant application?

It can take up to 10 working days for the Government to approve your grant application. Once that's ...

Can I get a Government grant if I rent my property?

If you live in a flat (whether you own it or rent it) or rent any residential property in the UK, you...

Can anybody use my EV charger?

Don't worry - nobody can use your EV charger unless you want them to! During Installation, our...

Do you sell an untethered / socketed charger?

Yes, we sell a Cord Zero untethered EV charger - you can find out more here.

Are Cord chargers compatible with Intelligent Octopus Go energy tariff?

Yes - you can join our public beta here. To see all EV tariffs that Cord is compatible with, see here...

Are home electric vehicle (EV) chargers AC or DC?

Home EV chargers are AC and as most UK homes have single phase electricity supply they are limited to...

Can the charger tell me how much charge is in my EV?

Yes, you can view how much charge is in your vehicle by using the Cord App. The app shows % charge level...

Can my vehicle affect how my charger works?

Some electric vehicles come with their own unique charging settings that can influence how the charging...

Will my Cord EV charger stop when the vehicle is full?

Your Cord EV charger is smart! It knows when your vehicle doesn't need any more juice, so it will stop...

Will Cord chargers still work without an internet connection?

Yes! You can still authorise a charging session without an internet connection by using the supplied...

What is dynamic load balancing?

Dynamic load balancing is like the brainy sidekick of EV charging! It's a smart way to make sure your...

I want to understand more about charging tariffs

You can find out more about EV tariffs in our dedicated guide Understanding the charging tariffs for...

Can I get a home electric vehicle (EV) charger if I rent the property?

Yes! You’ll need the landlord’s permission, but if you rent a house or a flat you can get up to £500...