All Guides

Our step-by-step technical support guides can fix over 9/10 issues with Cord EV chargers.

The fastest way to resolve any issues is to follow the guides provided and contact us via our support request form if you're still experiencing issues. 

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My scheduled charge didn't work - scheduled charging troubleshooting
Setting up a charging schedule
How to reset RCBO / EV charger mini consumer unit
OVO Charge Anytime
My vehicle is charging slowly or charging is slowing down
Connect my Cord charger to the Cord App / charger showing offline
My charging isn't working or has been disrupted
Connecting Cord chargers to Wi-Fi
Connecting Cord chargers to 4G
Wi-Fi troubleshooting & improving performance
Set Cord chargers to plug and play mode
Pair my Cord RFID keyring with my charger
Cord charger quick start guide