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1. Complete enquiry form & self survey
Simply complete our enquiry form and we'll guide you through the process.
You'll need to complete a short self-survey, which comprises of some information about your home and a few photos of your electrical set up.
If you get stuck, don't worry, we will help guide you.
2. Installation - within 1-2 weeks
Following your survey, we'll assess it and our team will appoint an approved Cord installer with availability.
Once you're happy to proceed, you'll pay for the charger & installation and we'll book you in.
Our approved installer will install and connect your charger within 1-2 weeks.
3. Start charging
With your selected Cord EV charger installed, all that’s left to do is pull up, plug in, and relax.
Let's get you charging
Enquire now. Our express installation service costs £75 extra. No payment required until installation confirmed.
Summer sale! Save £100 on all 7kW EV chargers - lowest ever price.
Express customers discount applied on payment. Must end 31st July.
What's included as standard for Express installation?
Around 9 in 10 of our installations are "standard", without attracting additional costs.
- Up to 15 metres cabling from incoming power supply into your home to your charger - for the vast majority of homes this is more than enough. The charger will be mounted on to a wall.
- The cable will be installed in either existing building voids or clipped directly to the wall, taking the shortest route defined by the electrician, passing through one wall.
- We install the CT clamp that accompanies the Cord charger. This allows the charger to function correctly with other electrical devices in the home.
- We register your Cord device so it works with your app.
- Electrical testing and certification.
What may attract an additional cost:
- Gas / water bonding rectification / upgrade. This is the most common additional expense, and is an important measure to ensure your charger is installed safely and meets safety and legal requirements. Unfortunately, under regulation we are unable to install a charger without this being in place and to current standards.
- Installation of a surge protection device (SPD). These are used to protect the charging unit and vehicle against any damage that could be caused by electrical power surges such as lightening strike.
- Additional cabling over 15m - for the vast majority of homes this is more than enough, however please note cable route meterage includes distances up and down walls (where required), and not just the straight distance between the electrical supply and EV charger.
- Non-wall mounting (i.e. post).
- We can complete groundworks (i.e. digging a trench), but these will require a bespoke quotation.
If you think you may need a more complex installation, please feel free to get in touch with us so we can offer advice
If any of these additional costs apply, we'll be in touch to explain before booking your installation.
FAQs
Where is express installation available?
Our express installation service is available nationally. It is subject to local availability of approved installers.
If we haven't got an engineer available we'll let you know.
How much is it?
As this is an express service, we charge an additional £75 for this.
When do I pay?
Once you have completed your self survey and we're ready to book you in, we'll request payment.
Once you have paid your booking will be confirmed.
What if you can't complete installation within 10 working days?
If we cannot complete installation within 10 working days, you have plenty of options.
You can either cancel, or we will book you in on the next available date.
If we cannot install within 10 working days the express charge will not be applied.
What can slow things down?
Whilst around 9 in 10 of our installations are standard, the most common things that can slow down an express installation are: -
- Non-standard installations. If you require additional cabling or have a complex install run this can slow down installation.
- If your supply is "looped" we will need permission from your DNO (distribution network operator) before we can proceed with the installation.
Don't worry - we're here to help. If any of these situations apply to you, our team will be in touch to explain and talk through your options.
What's included as standard?
We include more for "standard" - which means that more than 9 in 10 of our installations are "standard", without attracting additional costs.
- An in-person, pre-installation home survey to gather all of the information we need about your property for a hassle-free installation.
- Up to 30 metres cabling from incoming power supply into your home to your charger - for the vast majority of homes this is more than enough. The charger will be mounted on to a wall.
- We include and install a surge protection device (SPD) to keep you, your charger and your property safe. Some companies charge up to £100 extra for this critical safety device.
- The cable will be installed in existing building voids, taking the shortest route defined by the electrician or up to 6m of PVC trunking with a maximum of 4 direction changes, to the exterior of the building or cable clipped direct to the fabric of the building.
- We install the CT clamp that accompanies the Cord charger. This allows the charger to function correctly with other electrical devices in the home.
- We register your Cord device so it works with your app.
- Electrical testing and certification.
What may attract an additional cost:
- Gas / water bonding rectification / upgrade. This is the most common additional expense, and is an important measure to ensure your charger is installed safely and meets safety and legal requirements. Unfortunately, under regulation we are unable to install a charger without this being in place and to current standards.
- Additional cabling over 30m - because of the length, this requires a thicker cable and additional labour to install.
- Non-wall mounting (i.e. post).
- Unfortunately we are unable to complete significant groundworks (i.e. digging a trench).
Please see our installation FAQs here.
What's the process?
The installation itself usually takes 3-4 hours.
When you purchase your home charger, you can choose a home-survey date that suits you. These are available within 3 working days.
Once the home survey is completed, we aim to have you up and running within 2 weeks. If you have a more complex installation or live in a remote area this may take a little longer.
If you'd like to know more, please see our detailed installation process guide.
No quibble refund guarantee
Most installations are straightforward. However, following your home survey if any additional work is needed, costs will be shared and agreed prior to your installation - that’s our promise of no unexpected fees.
If you decide that home EV charging is no longer for you following an explanation of any additional work, then we’ll be more than happy to refund you in full.
More than 9 in 10 installations are straightforward
Most installations are straightforward. However, if following your home survey any additional work is needed, costs will be shared and agreed prior to your installation - that’s our promise of no unexpected fees.
If you decide that home EV charging is no longer for you following an explanation of any additional work, then we’ll be more than happy to refund you in full.
The Cord EV charging range
- Compatible with all EVs & hybrids - just plug in & charge
- Built in cable (tethered) and socketed (untethered) options
- Save money - works with EV tariffs e.g Octopus Go
- 7.4kW fast charging - the max rate for most homes
- 3 year warranty as standard, up to 5 year available
Installation has never been easier
In person home survey at a time to suit you, so we can receive legal permission to install your charger
Following your home survey, we aim to have you up and running in around 2 weeks
More than 9 in 10 installations are standard - no hidden or unexpected costs